INSCH-DU
Call Centre Dublin Administrator Sales Insurance
Dublin South
20000 - 30000
Parking,Commission,Canteen
0 - 1 Years
Permanent Full-time
See Description
Helen O Hea
h.ohea@interaction.ie
Specific Responsibilities:
Ø To provide a complete insurance customer support service in a manner that meets industry-class standards in relation to profitability, quality of customer service and compliance with the legal and regulatory framework in Ireland
Ø To generate new business by utilising best practice processes to generate leads, develop proposals and conclude new contracts for insurance policies
Ø To administer insurance policies for new and existing customers
Ø To achieve a high level of renewals on existing policies
Personal Skillset:
Ø To communicate and liaise effectively and maintain professional business relationships
Ø To be self-motivated, flexible and capable of working within deadlines, independently and as part of a team
Ø Good interpersonal, organisational and negotiation skills
Ø Good analytical and problem solving ability
Ø To handle complex work effectively.
Business Skillset:
Ø CIP qualification to Level 3 or a commitment to achieve this qualification
Ø An understanding of relevant regulations and legislation relating to General Insurance
Ø An understanding of the principles of insurance
Ø An understanding of the industry standard processes and procedures relating to General Insurance
Ø An understanding of accounting and banking principles, in particular to the extent that such principles relate to insurance.
Ø Work experience with an Insurance Broker or general insurance provider for a minimum of one year
Ø A good track record in meeting sales targets
Ø A strong working knowledge of MS Office products, including MS Excel and MS Word