FrenDHT
Technical Support Down Citrix Virtual Infrastructure IT support Northern Ireland CCA multilingual helpdesk service VMWare Vacancy Role Job Career Cisco Opportunity Helpdesk Support EMC Microsoft first line helpdesk support CCEA Helpdesk Technician French speaking Belfast Antrim
Antrim UK
1 - 2 Years
Contract
Third Level Degree
+44 28 9072 5666
Paul.bacon@cpl-ni.com
French speaking Helpdesk Technician Job, Belfast
In partnership with its client Cpl N.I. Ltd. is currently seeking a fluent French speaking Helpdesk Technician for a job in Belfast, initially for a 3 month contract with a view to going permanent. Full training on the organisations products and services will be provided.
The Client:
The company is a leading provider of Virtual Infrastructure technologies and services. They work with large and small public and private sector organisations.
Job Role:
Reporting to the Customer Support Manager, the Helpdesk Technician will be responsible for the following:
• To help determine customer needs and provide solutions which includes evaluating customer needs, installing new computers and software, and troubleshooting computer problems
• Provision of technical support, by telephone and at customer premises working with computer users to resolve problems and answer questions on a variety of hardware components and software programs.
• Other relevant and appropriate activities as required.
Experience and skill set required:
• Fluent speaking in French language
• Third level qualification preferred, but candidates with exceptional experience and performance will be considered
• Microsoft qualifications, MCSE or higher, Citrix qualifications, CCA or CCEA, Cisco qualifications CCNA or higher, VMWare and EMC certifications are an advantage.
• Ability to work independently and use their own initiative.
• A high level of self-motivation together with a willingness to learn new skills.
• A flexible and enthusiastic approach to the job.
• Good problem solving and decision making skills.
• Can demonstrate exceptional levels of customer service and care.
• Good communication, organisation and presentation skills including the ability to write clear and concise proposals.
• Strong time management and coordination skills.
• A full driving licence - preferably clean, however consideration will be given to people with low number of points.
CPL Contact:
To apply or for further information, please contact Paul Bacon on +44 28 9072 5666 or email your CV to paul.bacon@cpl-ni.com
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